All sales made on our website are final and non-refundable. We do not offer any exchanges or returns unless the product received is damaged or defective.
We understand that sometimes customers may need to cancel their order, however, we do not offer cancellation or modification of orders once they have been placed and confirmed. Please ensure that you review your order carefully before submitting it to us.
In the event that you receive a damaged or defective product, please contact us within 24 hours of receiving your order with the proof of video recording while opening the parcel. We will review your request and may request further information such as photos or videos to verify the issue. If approved, we will provide you with a replacement or a refund at our discretion.
Please note that we reserve the right to refuse any refund or exchange request that does not meet our policies or that we determine to be fraudulent or abusive.
If you have any questions or concerns regarding our non-refund and cancellation policy, please contact us before placing your order.
Please feel free to modify and adapt this policy to fit the specific needs of your business. It's important to be clear and transparent with your customers about your refund and cancellation policies to avoid any misunderstandings or disputes.